The Moderating Effect of Social Support on the Relationship between Cultural Intelligence and Cross-Cultural Adjustment of Chinese Expatriates in Ghana

Authors

Isaac Tweneboah Agyei, Vuyokazi Ntombikayise Mtembu, Lungile Londiwe Ntombela

Abstract

Literature shows that not all individuals are equally suited to embark on a new life in another country, and self-initiated expatriates (SIEs) could be particularly susceptible to failure since they have no support from a home organization. The study sought to examine the moderation role of Social Support in relation to Cultural intelligence (CQ) Cross-Cultural Adjustment of Chinese Self-initiated Expatriates (SIEs) in Ghana. A sample of 400 respondents was selected for the study. Questionnaires were used to collect data via an online survey. Data was analyzed using PLS-SEM for the analysis, PLS algorithms and Bootstrapping tests were performed. Findings suggested that social support acquired by Chinese SIEs from host country citizens had no moderating influence on the relationship between their CQ and their capacity to adapt cross culturally to Ghanaian cultural situations. The study’s findings will help SIEs, human resource practitioners, and cross-cultural managers who work with SIEs to understand the requirements for effective cross-cultural management towards reducing expats failure.

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Suggested Citation (APA 7th)

Agyei, I., Mtembu, V., Ntombela, L. (2024). The Moderating Effect of Social Support on the Relationship between Cultural Intelligence and Cross-Cultural Adjustment of Chinese Expatriates in Ghana. International Journal of Applied Research in Business and Management, 5(2). https://doi.org/10.51137/ijarbm.2024.5.2.15